Help / Privacy Policy / Information
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Privacy and Security |
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Your privacy and privacy concerns
CajunChess.com/Cajun Chess does not rent, sell, or otherwise share client/site visitor's personal or personally identifiable information - such as e-mails, phone numbers, or addresses - with any third party entity or individual, unless specifically authorized or directed to do so, in writing, by the client(s) to whom such personal or personally identifiable information pertains or belongs. |
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Shipping |
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CAJUN CHESS ships via UPS.
Shipping Costs Overseas Shipments |
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Method of Payment |
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CAJUN CHESS accepts the following payment methods: Visa, MasterCard, Discover, American Express, PayPal, Certified Check, Money Order, Personal or Business Checks, Purchase Orders (as applicable). Purchases made payable with check or money order must be sent by mail or fax, via our printable forms. Items ordered and paid for by check will not ship until the check has cleared. |
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Returns and Refunds |
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RETURNING AN ITEM You have one week (7 days) from your receipt of item/s to notify us that you want to return an item. All returns to Cajun Chess are subject to the following conditions:
All refunds will be processed and issued within 7-10 days of our receipt of the package. A refund will be issued via the same means that payment was rendered to Cajun Chess. ITEMS THAT ARRIVE DAMAGED You have one week (7 days) from your receipt of item/s to report that an item had arrived in damaged condition. Only those items that are reported as damaged during this time period will be replaced free of charge. If you decide that you want to return an item that arrived damaged for a full refund, the return will be subject to the conditions below, including the restocking fee. While we do apologize for any inconvenience this may cause, in the past we have had customers intentionally 'damage' items they want to return in an attempt to avoid paying the restocking fee. REFUSING A PACKAGE If, while your package is in transit, you change your mind about a purchase, please do not refuse the package. When a package is refused, FedEx will charge Cajun Chess both the full transportation costs to return the package to us, as well as additional fees. If you do change your mind about a purchase and refuse delivery of the package, you will be responsible for ALL transportation and delivery costs for the package to be returned to us. These fees will be deducted from the amount of your refund. Return requests, accompanied by an explanatory note, must be shipped to:
RETURN REQUEST
c/o Cajun Chess Sales 12405 Hillary Step Dr. Olive Branch, MS 38654 Please feel free to contact us in the event of any dissatisfaction with our products, need for "exchange" or any other such concern. |
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Pricing and Price Structure |
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Our low, 'wholesale' pricing is virtually unbeatable... Great quality and 'name-brand' chess supplies, at some of the lowest prices you'll find! Many - if not most - of our store products are offered with a great 'quantity-based' pricing structure. An example of how our quantity-based pricing structure lays out in our product pages might be:
For a quantity of 1 to 4 of this item purchased, pricing would be at $7.50 each. For a quantity of 4 to 10, price goes to $7.30 each... and so on. Any quantity of 40 or more is at $6.10 each. |
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Bulk Pricing |
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CAJUN CHESS reserves the right to alter or modify its prices or pricing structure(s) for any particular customer(s), organization(s), or other puchasing entity at any time. Given such, a price reduction may be afforded a Cajun Chess customer, a regularly-purchasing organization or other such entity based on their overall puchase volume or other special circumstance(s). |
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Products |
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CAJUN CHESS strives to provide the best quality chess supplies and equipment at the lowest prices... Guaranteed! We always attempt to be as accurate as possible when describing our products. However, if you receive a product from CAJUN CHESS and you believe it is unsatisfactory or not as described, you may return the product subject to our Return Policy. Should you have any complaints, concerns or comments about our products or services, please contact us immediately... Colors |
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Purchasing Online: |
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Select Your Items, & Add to Cart...A provision of KingCart Solutions, our online Shopping Cart is one of the most powerful, secure and best carts available - and one of the easiest to use. Simply browse our ample chess supply inventory, and "Add to Cart" the items or services you require. The cart is simple, easy to navigate, and quite 'self-explanatory' for use. As you are shopping, just click a "View Cart" link any time you wish to remind yourself of what's in your cart so far. Beneath the display of your cart's contents will be the appropriate buttons and links to modify/remove items, or complete your order. If not ready to complete the order, you may always continue shopping by following the store links as usual, or by clicking "Buy More Items" or "CONTINUE SHOPPING". |
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P. O. # / Customer ID: |
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On the 'CheckOut' page(the initial page displayed after adding an item to the cart or clicking 'view cart'), you will see an entry field for "CUSTID"(Customer ID). If you are a return-Customer and wish to enter your 'Customer ID' here, your previously-entered information(such as Name, Billing Address, Shipping Address, etc.) will be conveniently retrieved from our database, and filled in for you on the following order form after clicking "COMPLETE ORDER" -- thus avoiding the need to re-type it all each time you order. Hence, unless your information has changed, you will only need to specify on the form your payment method for the particular transaction (under "Credit Card Payment, PayPal, etc....)".
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Discount/Coupon: |
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This entry field is used when a discount/coupon number of ID from Cajun Chess will be used for the purchase. When a current coupon code or number is provided in this field, the discount amount (or percentage) will be automatically applied to your order. |
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Shipping Calculator: |
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This convenient mechanism allows you, as it says, to pre-check your Shipping Costs before continuing with the completion of your order. Simply select your ship-to country(if applicable), enter the corresponding ship-to zipcode, and click "Check Shipping Costs"... A secure page will generate, displaying your available shipping options with their respective costs. |
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Completing Your Order: |
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When ready, click "COMPLETE ORDER". A secure page will generate(it may take a few seconds) displaying your cart and items, and the secure order form just below it. Correctly fill in all that applies, and click the "Please Click Here to Continue" button. Next will be a screen on which to select your desired Shipping option for the order. Click "Verify Order"; verify all your information as it is displayed on the following 'Verify Order' page; and, if all is satisfactory, click "Submit Order for Processing". If you are paying by credit card, a screen will generate that allows you to enter your actual credit card number and exp. date; then submit. If you are paying via PayPal, you will be connected to the PayPal server and provided a screen on which to enter your appropriate info and submit. Since we do not accept the 'e-check' online payment option, standard orders payable by check or money order must be made via faxed/mailed order-form or phone. |
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Purchase Orders |
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CAJUN CHESS gladly accepts purchase orders from verifiable schools, clubs or organizations. Our ultimate acceptance and fulfillment of requested purchase orders does, of course, depend upon our solid verification of the purchaser's qualification in this regard.
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Cajun Wish List |
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If there is any chess-related item that you would like us to feature, please feel free to fill out and send our Wish-List Form. -We would love to hear from you! |
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Content and Copyright |
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The content of this site/cart(www.cajunchess.com), with regard to its 'self-pertaining' exclusive design and functionality components and elements - inclusive of the Cajun Chess logo(s), slogan(s), original graphics/images/icons, concept layout design, original or exclusive copy, programming 'code' or individual purchased or developed programs - is the property of Cajun Chess and/or Mark WebbDesign; and, as such, protected by applicable U.S. and international laws of copyright. Any intentionally referenced or 'affiliated' websites, programs, products or services, along with their respective logo(s), graphic(s)/image(s)/icon(s), slogan(s), referenced program(s), original copy or any such separate copyrighted material or elements which may be intentionally displayed or referenced in this site, are the property of their respective owners. Any 'non-exclusive' site/cart content is the property of its respective owner(s). |